Reservation and Cancellation Policy
Check in is 3:00 p.m. – Check out is 11:00 a.m.
Confirm your reservation at Bicycle Street Inn and Suites and Waterfront Collection with the deposit equal to the charge for one night’s stay. Stays of four or more nights will require deposit of two night’s stay.
Bicycle Street Inn and Waterfront Collection is not able to confirm your stay until we have received your deposit as outlined above. This deposit will be applied to your final night’s stay.
We accept Visa, Mastercard, Discover and American Express for payment of deposit. Cash is also accepted for balance due at check in.
If it becomes necessary to cancel your reservation, contact us by phone prior to 3 p.m. on the cancellation date and you will receive a full refund of your deposit less a $25 processing fee. (Cancellation is not accepted by email.)
For most reservations cancel up to 72 hours prior to your reservation for full refund less a $25 processing fee. The cancellation for reservations including special event dates varies. For The Detroit Chamber Event, The Republican Conference and the Knights of Columbus Convention, please cancel at least 30 days prior to the event opening date for full refund less a $25 processing fee. For Port Huron to Mackinac Race (3 Nt. Min.) Chicago to Mackinac Race (3 Nt. Min..) and Season Finale Weekend in October, cancel at least 2 weeks prior to event opening date for full refund less a $25 processing fee. For Zoo-to-Mack, Memorial Day, Fourth of July and Labor Day, cancel at least one week prior to event opening date for full refund less a $25 processing fee. Cancellation after the cancellation date at 3 p.m. will result in forfeit of deposit and charge of the balance of reservation.
Bicycle Street Inn reserves the right to cancel a reservation at any time by giving written or oral notice of cancellation and refunding any deposit.
Bicycle Street Inn & Suites and Waterfront Collection are smoke free and vape free by Michigan regulation. A $250 restoration fee will be charged for violation of this policy.
Due to location Bicycle Street Inn & Suites and Waterfront Collections do not allow pets.
If you have any questions regarding our reservation or cancellation policy, please contact us at 855.560.8005